Privacy Policy & Terms of Service
Privacy Policy
Introduction
We value your privacy and are committed to protecting your personal information. This policy explains how Webacer Software Pvt. Ltd., as the operator of CitaLane, collects , use, and share your data when you use our platform.
Information We Collect
Personal Information: We collect information such as your name, email, phone number, and business details when you register or use our services. This may also include portfolio images and payment information.
Usage Data: We collect information on how you interact with our website, including pages visited, services booked, and activity on the platform.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our platform.
- Manage your bookings and appointments.
- Send notifications and appointment reminders.
- Facilitate secure payments.
- Personalize your experience by recommending services.
How We Share Your Information
We do not sell your personal information. We may share information with service providers (payment processors, customer support) or law enforcement when required by law.
Cookies & Tracking Technologies
We use cookies to enhance your experience, improve functionality, and analyze website traffic. You can control cookie settings through your browser.
Data Security
We implement security measures to protect your data from unauthorized access or breaches.
Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices.
Updates to This Policy
We may update this policy periodically. Please review this page regularly for changes.
Terms & Conditions
Introduction
These Terms & Conditions govern the use of our platform. By using our platform, you agree to comply with these terms.
Service Overview
Our platform connects beauty salons, tattoo artists, and clients for booking and managing services.
User Accounts
To use our platform, businesses and clients must create an account by providing accurate information. You are responsible for the confidentiality of your login credentials.
Business Profiles
Businesses are responsible for the accuracy of their profile information, including service details and pricing.
Booking and Payments
Clients book and pay for services through the platform. Businesses are responsible for providing services as described.
Cancellations & Refunds
Clients and businesses can cancel or reschedule appointments according to the provider’s policy. Refund policies should be clearly communicated.
Prohibited Activities
Users may not engage in illegal activities or upload harmful content. Any security breaches or attempts to interfere with the platform are prohibited.
Limitation of Liability
We are not liable for damages resulting from the use of the platform, including missed appointments or disputes between clients and providers.
Termination of Account
We reserve the right to suspend or terminate accounts that violate these terms.
Data Usage
Data Retention
We retain personal information only as long as necessary to provide our services or as required by law. You can request the deletion of your data by contacting support.
Data Access & Correction
You can access and update your personal information through your account settings.
User Rights
You have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Opt out of marketing communications.
Contact Information
If you have any questions about our Privacy Policy or Terms & Conditions, please contact us or Webacer Software Pvt. Ltd:
Email: [email protected]
Phone: +91-88-727-25338
Address: 217/6, Acme Heights, Mohali, Punjab, IN, 140301